Join Our Team

About This Position

This position would provide chairside assistance, supports the Dentist and works with the Dentist to provide exceptional patient care. They will provide chairside report in all general practice dental procedures and use their skills to help create a productive and efficient dental clinic. Responsible for set up and cleanup up of rooms prior and after direct patient care. Prepares each operatory and patient for treatment. Takes radiographs using digital technology, or has a willingness to learn and become certified in dental technology. Maintains and inventories of supplies and assists with patient flow within the dental clinic. Awareness and ability to follow proper infection control protocols for the practice.

Qualifications/Skills

• High School Diploma or equivalent
• Experience in a customer support role preferred.
• Must have attention to detail and ability to work in a team setting.
• Responds professionally to high-pressure situations and time limits.
• Wants to learn, grow and provide compassionate patient care.

About This Position

Join Our Compassionate Team as a receptionist at Mountain Community Health!

Are you friendly and outgoing and looking to make a great first impression?  We have a new position available as a part-time Front Desk Receptionist.  This position will be responsible for supporting daily clinic operations by greeting patients, answering phones, managing scheduling, and performing various administrative tasks related to medical records, referrals and insurance verifications in a fast paced primary care clinic. This position will be M-F afternoons – 20 hours/week.  Some flexibility or additional hours may be requested to support clinic workflow needs and help cover vacation shifts.

Qualifications/Skills

• High School Diploma or equivalent
• Experience in a customer support role preferred.
• Prior medical and/or dental office experience preferred
• Must have attention to detail and ability to work in a team setting.
• Responds professionally to high-pressure situations and time limits.

Ready to Make a Difference?

If you’re eager to join a team that’s all about community and compassion, we want to hear from you! Be a part of the meaningful work at MCH and apply today.

Overview
We have an exciting new opening for a pre-licensed Behavioral Health Clinician.  This role is responsible for managing a case load tailored to behavioral health services within the primary care setting.  This includes the treatment of mental health disorders (such as depression or anxiety) and other behaviors that affect health, such substance use and addiction, eating habits and disorders, stress management and nutrition.

Essential Duties and Responsibilities:

• Provide behavioral health support, ensuring that all patient care is evidence-based, culturally sensitive, and aligned with MCH’s mission and standards.
• Provide care management support in coordination with patients to focus on identified needs and goals in collaboration with MCH and in greater community resources and support systems.
• Provide clients and their families with information about mental health treatment, co-occurring conditions, recovery possibilities, and resources.
• Collaborate with the healthcare team to develop and implement treatment plans that address the physical, mental, psychological, and social needs of patients that utilize evidence-based practices and include measured re-assessment outcomes projections.
• Complete and maintain clinical documentation of all patient interactions including assessments, treatment plans, and discharge summaries to ensure accuracy, thoroughness, and compliance with regulatory standards to be maintained in the Electronic Health Record.
• Review clinical documentation, assessments, treatment plans, and discharge summaries to ensure accuracy, thoroughness, and compliance with regulatory standards.
• Assist in responding to patients in crisis and coordinate appropriate interventions, including referrals to emergency mental health services.
• Help develop and deliver patient education materials and outreach initiatives to raise awareness of behavioral health services.
• Maintain client confidentiality in compliance with ethical and professional standards.
• Prepare for and participate in individual and group supervision, case review, and clinical staff meetings
• Prepare for and participate in individual and group clinical supervision, clinical staff meetings, and other care coordination meetings with case review materials and inquiry as it pertains to ethical and procedural practice needs.

Qualifications:

• Strong knowledge of behavioral health services, mental health care, and substance use treatment.
• Ability to effectively coordinate care in an integrated healthcare setting, promoting collaboration between behavioral health and primary care teams.
• Excellent communication, interpersonal, and organizational skills.
• Proficiency with electronic health records (EHR) and care coordination tools.
• Ability to work with diverse populations and address the behavioral health needs of underserved communities
• Compassionate, patient-centered and trauma-informed approach to care with a commitment to promoting health equity.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and as part of a multidisciplinary team.

Education & Skills:  

• Master’s degree in social work, counseling, psychology, or a related field from accredited institution required.
• At least 2 years of experience in behavioral health, care coordination, case management, or with community resource accessibility in relation to health or federally qualified health center (FQHC) setting preferred
• Must be registered in Vermont on the roster of non-certified, non-licensed psychotherapist as a Clinical Social Worker (MSW), Mental Health Clinician (MC), Marriage and Family Therapist (MFT), or other qualified clinician required.
• Ability to effectively coordinate care in an integrated healthcare setting, promoting collaboration between behavioral health and primary care teams.
• Excellent communication, interpersonal, and organizational skills.
• Proficiency with electronic health records (EHR) and care coordination tools.
• Ability to work with diverse populations and address the behavioral health needs of underserved communities.
• Compassionate, patient-centered and trauma-informed approach to care with a commitment to promoting health equity.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and as part of a multidisciplinary team

Join Our Compassionate Team as a Triage Nurse

Are you a Registered Nurse (RN) or Licensed Practical Nurse (LPN) passionate about providing exceptional, patient-centered care?  Mountain Community Health (MCH), a federally qualified health center (FQHC) is looking for a dedicated Triage Nurse to be a part of our amazing team and help us serve our community with dignity, respect, and compassion.

Why Work With Us?

• Mission-Driven Impact: Help deliver quality healthcare to our community.
• Collaborative Environment: Work with a team that values your insights and supports your professional growth.
• Diverse Patient Care: Gain experience with patients of all ages, backgrounds, and health needs.
• Growth Opportunities: Access training and development to enhance your skills and career!

What You’ll Do:

• Conduct telephone triage by assessing patient symptoms and determining the urgency of care needed.
• Provide medical advice and education to patients based on established protocols and guidelines.
• Coordinate with healthcare providers and facilities to ensure patients receive timely and appropriate care.
• Document patient interactions and maintain accurate medical records.
• Collect subjective data related to the presenting problem and medical history.
• Utilize critical thinking and problem solving skills to assign acuity (emergent, urgent, acute and non-acute) and ensures safe, timely disposition of health related calls, under the direct supervision of the RN or clinician.
• Document encounters and decision making in EMR in a concise and accurate manner.
• Collaborate with other departments in the scheduling of patients.
• Communicates based on patients level of understanding and comprehension.
• Represents the practice in a courteous and professional manner at all times.

What We’re Looking For:

Education/Experience

• Graduate of an accredited school of nursing.
• Minimum 5 years experience in a primary care setting
• Current LPN or RN licensure in good standing in the state of Vermont
• Evidence of BLS and CPR.
• Strong clinical assessment and decision-making skills.
• Excellent verbal and written communication skills.
• Ability to work independently and manage multiple tasks efficiently.
• Proficiency in using electronic medical records (EMR) systems.

Work Schedule:

• Full-time position : 8:00-5:00
• Great work/life balance:  No evenings,  weekends or holidays shifts

Ready to Make a Difference?

If you’re eager to join a team that’s all about community and compassion, we want to hear from you! Be a part of the meaningful work at MCH – apply today!