Join Our Team

About This Position

Are you friendly and outgoing and looking to make a great first impression?  We have a new position available as a part-time Front Desk Receptionist.  This position will be responsible for supporting daily clinic operations by greeting patients, answering phones, managing scheduling, and performing various administrative tasks related to medical records, referrals and insurance verifications in a fast paced primary care clinic. This position will be M-F afternoons – 20 hours/week.  Some flexibility may be requested to support clinic/workflow needs and help cover vacation shifts.

Qualifications/Skills

• High School Diploma or equivalent
• Experience in a customer support role in a medical or dental setting preferred.
• Must have attention to detail and ability to work in a team setting.
• Responds professionally to high-pressure situations and time limits.
• Proficient with the use of MS Office and Teams preferred

About This Position

This position would provide chairside assistance, supports the Dentist and works with the Dentist to provide exceptional patient care. They will provide chairside report in all general practice dental procedures and use their skills to help create a productive and efficient dental clinic. Responsible for set up and cleanup up of rooms prior and after direct patient care. Prepares each operatory and patient for treatment. Takes radiographs using digital technology, or has a willingness to learn and become certified in dental technology. Maintains and inventories of supplies and assists with patient flow within the dental clinic. Awareness and ability to follow proper infection control protocols for the practice.

Qualifications/Skills

• High School Diploma or equivalent
• Experience in a customer support role preferred.
• Must have attention to detail and ability to work in a team setting.
• Responds professionally to high-pressure situations and time limits.
• Wants to learn, grow and provide compassionate patient care.

Overview
The Project Manager plays a key role in supporting cross-functional projects and strategic initiatives that advance organizational efficiency, compliance, and program priorities. Working under the direction of Senior Leadership, this position helps plan, coordinate, and track major initiatives across departments—ranging from system implementations to policy updates.  The ideal candidate is a strong organizer, systems thinker, and communicator who can support project implementation, monitor progress, and build collaborative relationships to advance operational and strategic goals.

Essential Duties and Responsibilities:

Project Coordination & Organizational Support

• Support planning, implementation, and tracking of major projects and strategic initiatives across departments (e.g., HR/payroll system transitions, compliance initiatives, workflow changes)
• Facilitate project meetings, including agenda preparation, documentation, task tracking, and follow-up
• Monitor project timelines and deliverables; escalate delays or barriers to project leads
• Assist management team with cross-functional planning, communication, and resource coordination

Policy and Procedure Management

• Coordinate regular review and updates to clinical and administrative policies and procedures
• Work with Compliance Officer and department leads to ensure documents are compliant, current, and properly archived
• Maintain policy library and version control using SharePoint or equivalent platform

Administrative & Operational Support

• Assist management and leadership teams with planning and logistics for key initiatives
• Prepare presentations, status reports, or summaries for internal and external audiences
• Support training and onboarding efforts for new systems and tools

Stakeholder Communication

• Serve as a liaison between project leads, team members, and external vendors as needed
• Ensure clear and timely updates to internal stakeholders on progress, timelines, and tasks
• Help build a culture of accountability, clarity, and follow-through across teams

Qualifications:

• Strong organizational skills with attention to detail
• High proficiency with Microsoft Office and project management tools
• Ability to manage multiple priorities with minimal supervision
• Ability to manage timelines, track tasks, and support successful project execution
• Strong ability to juggle multiple initiatives and keep teams aligned
• Clear, concise written and verbal communication; ability to engage diplomatically with staff at all levels
• Capable of creating polished materials such as agendas, summaries, policy and procedures, and reports
• Able to anticipate issues, troubleshoot delays, and recommend solutions in real time
• Ability to work collaboratively across clinical, administrative, and leadership teams
• Ability to remain flexible and responsive in a fast-paced, mission-driven environment

Education & Skills:  

• Bachelor’s degree in business administration, healthcare management or a related field (or equivalent experience)
• 5+ years of project coordination, administrative, and operations experience
• Experience in healthcare, nonprofit, academic, or community-based setting
• Familiarity with FQHC operations, HRSA requirements, or compliance standards preferred

Join Our Compassionate Team as a Triage Nurse

Are you a Registered Nurse (RN) or Licensed Practical Nurse (LPN) passionate about providing exceptional, patient-centered care?  Mountain Community Health (MCH), a federally qualified health center (FQHC) is looking for a dedicated Triage Nurse to be a part of our amazing team and help us serve our community with dignity, respect, and compassion.

Why Work With Us?

• Mission-Driven Impact: Help deliver quality healthcare to our community.
• Collaborative Environment: Work with a team that values your insights and supports your professional growth.
• Diverse Patient Care: Gain experience with patients of all ages, backgrounds, and health needs.
• Growth Opportunities: Access training and development to enhance your skills and career!

What You’ll Do:

• Conduct telephone triage by assessing patient symptoms and determining the urgency of care needed.
• Provide medical advice and education to patients based on established protocols and guidelines.
• Coordinate with healthcare providers and facilities to ensure patients receive timely and appropriate care.
• Document patient interactions and maintain accurate medical records.
• Collect subjective data related to the presenting problem and medical history.
• Utilize critical thinking and problem solving skills to assign acuity (emergent, urgent, acute and non-acute) and ensures safe, timely disposition of health related calls, under the direct supervision of the RN or clinician.
• Document encounters and decision making in EMR in a concise and accurate manner.
• Collaborate with other departments in the scheduling of patients.
• Communicates based on patients level of understanding and comprehension.
• Represents the practice in a courteous and professional manner at all times.

What We’re Looking For:

Education/Experience

• Graduate of an accredited school of nursing.
• Minimum 5 years experience in a primary care setting
• Current LPN or RN licensure in good standing in the state of Vermont
• Evidence of BLS and CPR.
• Strong clinical assessment and decision-making skills.
• Excellent verbal and written communication skills.
• Ability to work independently and manage multiple tasks efficiently.
• Proficiency in using electronic medical records (EMR) systems.

Work Schedule:

• Full-time position : 8:00-5:00
• Great work/life balance:  No evenings,  weekends or holidays shifts

Ready to Make a Difference?

If you’re eager to join a team that’s all about community and compassion, we want to hear from you! Be a part of the meaningful work at MCH – apply today!