Join Our Team

The Licensed Clinical Social Worker (LCSW) at our Federally Qualified Health Center (FQHC) plays a vital role in delivering comprehensive healthcare services to our community. This role is a dynamic blend of resource coordination and behavioral health counseling, where you will make a significant impact on the well-being of our patients. The LCSW will collaborate with a multidisciplinary team to ensure patients receive holistic care, including access to community resources and behavioral health support.

Qualifications/Skills

Master’s degree in social work (MSW) from an accredited program.

Demonstrated experience in resource coordination and counseling, preferably in a healthcare or FQHC setting.

Valid state licensure as a Licensed Clinical Social Worker (LCSW).

Knowledge of community resources, social service agencies, and behavioral health best practices.

Excellent communication and interpersonal skills.

Ability to work effectively in a multidisciplinary team.

Strong organizational and documentation skills.

Commitment to maintaining patient confidentiality and ethical standards.

Key Responsibilities

Resource Coordination (50% of Time):

Assessment and Referral: Conduct comprehensive assessments of patients’ social, economic, and environmental needs to identify resource gaps and provide referrals to appropriate community resources.

Community Partnerships: Establish and maintain relationships with local social service agencies, housing organizations, food banks, and other community resources to ensure patients have access to necessary support.

Advocacy: Advocate for patients’ needs, collaborating with external agencies and organizations to help secure vital services and support.

Documentation: Maintain accurate and up-to-date records of resource coordination efforts in patients’ electronic health records (EHR).

Behavioral Health Counseling (50% of Time):

Assessment and Diagnosis: Conduct assessments to determine patients’ mental health needs and develop treatment plans.

Individual and Group Counseling: Provide evidence-based counseling to patients, both individually and in group settings, to address behavioral health concerns.

Crisis Intervention: Offer crisis intervention and support to patients in distress, collaborating with the care team to ensure their safety and well-being.

Collaborative Care: Collaborate with primary care providers and other healthcare professionals to integrate behavioral health care into the overall treatment plan.

Education: Educate patients and families about mental health conditions, treatment options, and healthy coping strategies.

About This Position

This position would provide chairside assistance, supports the Dentist and works with the Dentist to provide exceptional patient care. They will provide chairside report in all general practice dental procedures and use their skills to help create a productive and efficient dental clinic. Responsible for set up and cleanup up of rooms prior and after direct patient care. Prepares each operatory and patient for treatment. Takes radiographs using digital technology, or has a willingness to learn and become certified in dental technology. Maintains and inventories of supplies and assists with patient flow within the dental clinic. Awareness and ability to follow proper infection control protocols for the practice.

Qualifications/Skills

• High School Diploma or equivalent
• Experience in a customer support role preferred.
• Must have attention to detail and ability to work in a team setting.
• Responds professionally to high-pressure situations and time limits.
• Wants to learn, grow and provide compassionate patient care.

Job description

The Practice Manager at Mountain Community Health will be responsible for overseeing and coordinating the day-to-day operations with Providers, key staff and Management Team to ensure successful growth, excellent service and compliance of health center.

Responsibilities include management and support of medical/dental front office and billing staff. Including but not limited to payroll, in-house billing, credentialing, budgeting, and financial reports. Ensures compliance with regulatory requirements and departmental policies/procedures, and policy development. Consistently support the practice’s mission and inspire others’ commitment to the practice’s mission.

Qualifications:

• Bachelor’s degree in healthcare or business Administration
• 3-5 years’ experience in healthcare that includes practice management, project management, finance, billing, or compliance.
• FQHC experience/knowledge preferred.

Knowledge, Skills & Abilities:

• Knowledge and experience in healthcare A/R, billing, and debt collections.
• Experience working with all types of third-party payers (Medicaid, Medicare, managed care, and commercial payers)
• Excellent computer skills including electronic medical record (EMR) and Microsoft Office suite.
• Effective communication skills
• Proven ability to build, lead and manage teams.
• Demonstrated financial skills including budget, budget variance analysis, and action plans.
• Ability to work with many diverse people.

About the Position

The RN/Triage Nurse is responsible for assessing patients and determining their level of need for medical assistance. The criteria used to evaluate a patient include the type of injury or illness, its severity, symptoms, patient explanation of emergency, and vital signs. The triage nurse is involved in direct patient care under the clinician, provides nursing care to patients in varying states of health and illness and performs clinical and administrative health care support services to patients and families according to knowledge, ability, and duties assigned.

Qualifications/Skills

• Graduate of an accredited school of nursing.
• Current RN licensure in good standing in the state of Vermont
• Evidence of BLS and CPR.
• Evidence of 1 year of nursing experience in medical family practice preferred

Key Responsibilities

• Serves as the primary point of contact for telephone patients with a variety of health or illness questions.
• Collects subjective data related to the presenting problem and medical history.
• Utilizes critical thinking and problem solving skills to assign acuity (emergent, urgent, acute and non-acute) and ensures safe, timely disposition of health related calls, under the direct supervision of the RN or clinician.
• Documents encounter and decision making in EMR in a concise and accurate manner.
• Collaborates with other departments in the scheduling of patients.
• Communicates based on patients level of understanding and comprehension.
• Represents the practice in a courteous and professional manner at all times.

About the Position

Seeking Full Time LPN. The LPN position is an integral part of our care team and a key contributor to delivering high quality care that is compassionate, consistent and reliable for our patients, families and the practice. The LPN is involved in direct patient care under the direction of a clinician, provides technical nursing care to patients in varying states of health and illness and performs clinical and administrative health care support services to patients and families according to knowledge, ability, and duties assigned.

 Qualifications

• High School Diploma or equivalent
• Evidence of 1 year of nursing experience, Family practiced preferred
• LPN-Licensed Practical Nurse, active Vermont license
• BLS certification

Knowledge, Skills & Abilities

• Writing and communication skills
• Knowledge of computer and relevant software applications
• Strong customer service skills
• Ability to multi-task efficiently
• Critical thinking skills

About the Position

This position will be responsible for greeting medical and/or dental patients when they arrive, answering the phone, checking patients in and out, filling cancellations and no-shows’ appointments, eligibility verification and processing of outgoing and incoming referrals.

Qualifications/Skills

• High School Diploma or equivalent
• Medical terminology is preferred.
• Physician and/or dental office experience preferred.

Knowledge, Skills & Abilities

• Writing and communication skills
• Knowledge of computer and relevant software applications
• Strong customer service skills
• Ability to multi-task efficiently
• Critical thinking skills
• Teamwork, initiative, and adaptability

About the Position:

A Federally Qualified Health Center (FQHC) in Bristol Vermont is currently seeking an experienced Finance professional to join their staff as their new Chief Financial Officer (CFO). In this role, the CFO will be responsible for overseeing and directing budgeting, audit, tax, accounting, purchasing, revenue cycle, long range forecasting, and insurance activities for the organization.

The CFO is responsible for the fiscal health of the business. Participates with Board of Directors in charting and implementing the corporation’s mission in response to the changing needs of the community. Meets with and informs the Board of Directors concerning current trends, challenges, and activities in the health field to facilitate governance and formulation of policy.

Oversees the annual and long-range financial development and budget management of the organization. Responsible for maximizing the return on financial assets by establishing financial policies, procedures, controls, and reporting systems.

Qualifications:

• Minimum 7 years of progressive financial management experience, with at least 4 years in senior financial leadership roles, including management experience in complex nonprofit organizations.
• Experience and managing staff in the areas of payroll, A/P, general ledger entry, grant vouchering and purchasing.
• Minimum bachelor’s degree in accounting, finance, and/or a related field. CPA master’s degree in business administration or master’s degree in a Finance related field of study (preferred).
• Minimum 5 years’ experience working within the Healthcare industry or Federally Qualified Health Center (FQHC) Federal, State and Local grant knowledge.
• Strong utilization and understanding of accounting software (QuickBooks preferred).
• Proven ability to develop and implement financial strategies and manage financial operations.
• Excellent analytical, problem-solving, and decision-making skills
• Strong leadership and team management abilities.
• Exceptional communication and interpersonal skills.
• High level of integrity and ethical standards.

Responsibilities:

• Drive strategic growth through monitoring of economic conditions, industry standards, and market trends. Utilize expertise in reimbursement models, key performance indicators, and policies to align financial decisions with organizational goals.
• Establish and enforce financial standards, policies, and procedures, ensuring compliance with regulatory requirements and HRSA 330 grant mandates.
• Ensure legal compliance by staying updated on federal, state, and local requirements, advising management on necessary actions.
• Assures that the recording of all financial data, policy and processes are compliant with Generally Accepted Accounting Principles and any other applicable standards.
• Provide timely and accurate financial reports, statements, and decision-support information to the CEO, Board of Directors, and management team. Identify opportunities for financial performance improvement, implementing cost-effective solutions for efficient operations.
• Manage cash and investment assets, maximizing returns while minimizing risk while adhering to policy, and recommend investment strategies for organizational financial health.
• Works in a collaborative manner with Community Partners to further MCH mission.
• Stay informed on industry best practices, trends, and innovative technologies to enhance financial operations.
• Oversee recruitment, selection, onboarding, and then ongoing management and training of financial personnel to build a strong finance team.
• Directs the preparation of all financial statements, including income statements, balance sheets, cash flow statements, tax returns and governmental agency reports.
• Maintains financial dashboards.
• Prepares annual UDS Report, Medicare and Medicaid Cost Reports/Settlements.
• Analyzes revenues and expenses to ensure they are recorded with accuracy.
• Promotes financial integrity upholding high standards and transparency. Leads by example as part of the Senior Team.
• Oversees Procurement/Purchasing to ensure cost control, staying on formulary, and getting contracted pricing.
• Oversees the Revenue Cycle Management Team to ensure insurance postings are occurring within our guidelines.
• Oversees Month End closing process, to include but not be limited to Journal Entries, Balance Sheet and Bank account reconciliations.
• Approves contracts and agreements with suppliers, distributors, federal & state agencies, and other organizational entities.
• Facilitates annual audit. Works with auditors in cooperative and transparent manner to assure a that the organizations Financial Statements are a true and accurate representation of MCH position.
• Ensures annual Single Audit requirements for 330 Grant are met.
• Ensure internal audits of organizational systems and procedures as part of quality efforts to assure compliance with organizational policies.
• Analyzes compensation policies, government regulations and prevailing wage rates to develop competitive compensation plans.

About the Position

The RN MAT Case Manager provides advanced professional nursing care to patients receiving  Medication Assisted Treatment (MAT) services for opioid use disorder, including medication (e.g., Suboxone, Sublocade, Brixadi, and Vivitrol) through the assessment, coordination, and implementation of the patient’s treatment needs. The RN MAT Case Manager provides direct care to patients and their families, in partnership with the MAT Coordinator, behavioral health counselor, and medical staff, as well as provides education and community outreach.

Qualifications/Skills

• Graduate of an accredited school of nursing, bachelor’s degree preferred.
• Evidence of 1 year of nursing experience, addiction medicine preferred.
• Must maintain unrestricted RN license in the State of Vermont
• CPR Certification.

Knowledge, Skills & Abilities

• Strong communication skills
• Ability to multi-task efficiently
• Well-developed emotional and social competencies
• Critical thinking skills
• Ability to remain calm and professional in tense situations
• Ability to trouble shoot and solve problems creatively
• Teamwork, initiative, and adaptability
• Basic knowledge of computer and relevant software applications
• Participation in quality improvement
• Understanding and commitment to comprehensive community-based healthcare

About the Position

Under general supervision of the Dental Director and in collaboration with the dental team, the General Dentist is responsible for clinically practicing in a program of primary (and in selected instances, secondary) preventive dental care in accordance with the goals of Mountain Community Health Center. The candidate will possess the ability to communicate courteously and effectively with patients of all ages and demographics.

Qualifications/Skills

• Degree from accredited Dental School (DDS or DMD),
• Licensed for clinical practice in the State of Vermont.
• Strong computer skills and experience with healthcare databases and applications
• Comply with local, state, and federal laws regarding dental and health care.
• Excellent written and verbal communication skills; the ability to keep detailed records.
• Comprehensive knowledge of dental procedures, tools, and diagnostics.

Knowledge, Skills & Abilities

• Ability to demonstrates an understanding of MCH’s mission in performing all aspects of the position.
• Ability to demonstrates commitment to, and understanding of MCH’s Service Excellence Standards, by modeling service excellence in all internal and external relationships, addressing service excellence deficits in staff, and in performance of all duties and responsibilities of this position.
• Ability to demonstrates a caring and helpful attitude when interacting with patients, vendors, and fellow employees. Strives to build cooperative partnerships with internal and external customers. Knowledge in promoting a dental staff environment in which the dental providers retain independent judgment and responsibility in the practice of dentistry, subject to peer review by, and recommendations.
• Ability to provides an environment in which the dental providers follow and abide by the ethics.