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Vermont Fitness Award 2023Mountain Community Health is a growing Federally Qualified Health Center (FQHC) providing medical, dental, and mental health services to patients of all ages, located in Bristol, Vermont.

Bristol, Vermont, is a vibrant and dynamic community nestled at the foot of the Green Mountains. Bordered by the New Haven River, Green Mountain National Forest, and Champlain Valley’s farms and fields.

We are a non-profit community health center serving all, committed to providing access to high-quality care.  We are an equal employment opportunity employer and are especially interested in candidates who can contribute to the diversity and excellence of our organization.  Benefits combined with a positive and mission-minded staff and work environment in a rewarding health center caring for patients make us a great work environment.

Benefits

Paid time off (pro-rated based on full-time status).

  • Date of hire through completion of one year – 10 days
  • One year through completion of five years – 15 days
  • Over five years of completion – 20 days
  • Mountain Community Health complies with the Vermont Sick time Law.

Paid Holidays include:

  • Half-day New Year’s Eve
  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Black Friday
  • Half-day Christmas Eve
  • Christmas Day

Employee Wellness

  • Mountain Community Health employee wellness programs promote health and happiness to our employees.
  • Employee wellness includes policies, benefits and support to employees both inside and outside of the workplace.
  • Benefits package includes Medical, Dental, Vision, Short-term disability, Long-term disability, Simple IRA with 3% employer matching and Employee Assistance Program.

For more information about employment opportunities please contact Human Resources.

Openings

This position will be responsible for providing technical assistance and support to Mountain Community Health staff with computer systems, hardware, or software issues. Responsible for responding to queries, run diagnostic programs, isolate problems, and determine and implement solutions. This position will assist IT Manager and the Informatics Specialist with day-to-day tasks and operations.  

 

Education & Experience

  • High School Diploma or equivalent
  • One to three years’ experience in technology field and/or customer support role
  • AS or BS in IT, Computer Science, or relevant field preferred

Knowledge, Skills & Abilities

  • Ability to be self-motivated and as directed.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Ability to provide exceptional customer service orientation.
  • Ability to work in a team-oriented, collaborative environment.
  • Knowledge of personal computer hardware and software applications.
  • Exceptional written and oral communications skills.
  • Ability to establish and maintain effective working relationships.
  • Good planning, organizational, and time management skills.
  • Good documentation and analytical/problem solving skills.
  • Ability to deal effectively and courteously with a wide variety of company users who have varying levels of computer understanding and experience, as well as outside vendors and consultants.

The Licensed Clinical Social Worker (LCSW) at our Federally Qualified Health Center (FQHC) plays a vital role in delivering comprehensive healthcare services to our community. This role is a dynamic blend of resource coordination and behavioral health counseling, where you will make a significant impact on the well-being of our patients. The LCSW will collaborate with a multidisciplinary team to ensure patients receive holistic care, including access to community resources and behavioral health support.

Qualifications/Skills

Master’s degree in social work (MSW) from an accredited program.

Demonstrated experience in resource coordination and counseling, preferably in a healthcare or FQHC setting.

Valid state licensure as a Licensed Clinical Social Worker (LCSW).

Knowledge of community resources, social service agencies, and behavioral health best practices.

Excellent communication and interpersonal skills.

Ability to work effectively in a multidisciplinary team.

Strong organizational and documentation skills.

Commitment to maintaining patient confidentiality and ethical standards.

Key Responsibilities

Resource Coordination (50% of Time):

Assessment and Referral: Conduct comprehensive assessments of patients’ social, economic, and environmental needs to identify resource gaps and provide referrals to appropriate community resources.

Community Partnerships: Establish and maintain relationships with local social service agencies, housing organizations, food banks, and other community resources to ensure patients have access to necessary support.

Advocacy: Advocate for patients’ needs, collaborating with external agencies and organizations to help secure vital services and support.

Documentation: Maintain accurate and up-to-date records of resource coordination efforts in patients’ electronic health records (EHR).

Behavioral Health Counseling (50% of Time):

Assessment and Diagnosis: Conduct assessments to determine patients’ mental health needs and develop treatment plans.

Individual and Group Counseling: Provide evidence-based counseling to patients, both individually and in group settings, to address behavioral health concerns.

Crisis Intervention: Offer crisis intervention and support to patients in distress, collaborating with the care team to ensure their safety and well-being.

Collaborative Care: Collaborate with primary care providers and other healthcare professionals to integrate behavioral health care into the overall treatment plan.

Education: Educate patients and families about mental health conditions, treatment options, and healthy coping strategies.

About the Position

This position supports and assists the Chief Financial Officer with the preparation of financial statements, reports and specialized analysis for management team and Board of Directors. The Staff Accountant will prepare and maintain financial records to track the organizations assets, liabilities, profit and loss, tax liabilities, and other related financial activities. Accounts Payable, Receivable and Payroll process engagement.

 

Qualifications/Skills

• Accounting or Business degree and/or minimum three years of experience in accounting field.

 

Knowledge, Skills & Abilities:

• Understanding of Generally Accepted Accounting Principles, Internal Controls and general accounting process and procedures.

• Experience with Excel to include Vlookup, pivot tables, statistical analysis, and spreadsheets.

• Experience in QuickBooks Enterprise or similar accounting system

• Experience in word processing (MS Word) and Microsoft Office

• Experience working with large volume of transactions and in complex systems, requiring a high degree of accuracy and attention to detail.

• Communication (verbal and written), interpersonal, and customer service skills are required.

About the Position

The Referral Specialist will ensure patients have been cleared for an appointment with the Specialty office by resolving pre-certification, registration, and case-related concerns before a patient’s appointment. The referral specialist verifies insurance coverage, obtains authorization if needed from the insurance provider, and provides administrative support such as entering referrals and documents within Mountain Community Health’s (MCH’s) electronic medical records (EMR).

Qualifications/Skills

  • High School Diploma or equivalent
  • Medical terminology preferred.
  • Physician office experience preferred.
  • Familiarity with CPT and ICD-10 codes preferred.

 

Knowledge, Skills & Abilities:

  • Minimum one year experience in medical/dental office
  • Effective written and verbal communication skills
  • Knowledge of medical office billing procedures
  • Strong computer skills
  • Ability to read, understand, and follow oral and written instructions.
  • Ability to maintain confidentiality.
  • Ability to work independently and as a team member with minimal direct supervision.

Mountain Community Health (MCH) CEO Leadership Profile

Introduction: Mountain Community Health (MCH), a Federally Qualified Health Center (FQHC) in Bristol, VT, is in search of a Chief Executive Officer (CEO) to lead our organization. With around 50 dedicated staff members and an annual budget of almost $7 million, MCH serves a pivotal role in providing comprehensive healthcare services with a commitment to meeting the diverse needs of our community.

The Opportunity: This is a unique opportunity for a visionary leader to steer MCH through an era of growth and transformation. The ideal candidate will be deeply committed to ensuring that MCH continues to meet the evolving needs of our community effectively and will foster a culture of teamwork, integrity, and innovation.

Organization Overview: MCH’s mission is to deliver exceptional healthcare services to everyone in our community, regardless of their financial circumstances. Our current services include primary medical care, dental care, mental health care, treatment for substance use disorders, and nutrition services.

Leadership Expectations:

  • Strategic Vision: Guide MCH with a strategic vision that ensures our organizational success in delivering accessible, high-quality healthcare.
  • Culture Development: Cultivate a culture of growth, collaboration, and transparency within our staff and in our interactions with the community.
  • Community Engagement: Act as a key spokesperson for MCH through engagement with community leaders, other organizations, and the public to foster partnerships that enhance our mission.

Qualifications:

  • Experience in healthcare management, preferably in an FQHC setting.
  • Proven track record of effective team leadership and organizational growth.
  • Strong financial acumen and the ability to manage a budget that supports our mission and services.
  • Excellent communication skills, with a focus on building relationships within the community and among staff.

Commitment to Diversity: MCH is committed to building a diverse leadership team that reflects the communities we serve. We encourage candidates from all backgrounds to apply, especially those who have experience working in diverse environments and fostering inclusive workplaces.

Application Process: For more details about the role and to apply, please visit our website at https://www.mchvt.org. Interested candidates can also email hr@mchvt.org with their resumes and cover letters outlining their interests and qualifications.

Join us in our mission to provide exceptional healthcare services and make a lasting impact on the health and well-being of our community.

About This Position

This position would provide chairside assistance, supports the Dentist and works with the Dentist to provide exceptional patient care. They will provide chairside report in all general practice dental procedures and use their skills to help create a productive and efficient dental clinic. Responsible for set up and cleanup up of rooms prior and after direct patient care. Prepares each operatory and patient for treatment. Takes radiographs using digital technology, or has a willingness to learn and become certified in dental technology. Maintains and inventories of supplies and assists with patient flow within the dental clinic. Awareness and ability to follow proper infection control protocols for the practice.

Qualifications/Skills

  • High School Diploma or equivalent
  • Experience in a customer support role preferred.
  • Must have attention to detail and ability to work in a team setting.
  • Responds professionally to high-pressure situations and time limits.
  • Wants to learn, grow and provide compassionate patient care.

About the Position

Under the direction of the Dental Program Director, provides administrative support for the Dental program. Responsible for maintaining quality, policy and procedures, and patient records in compliance with the State Board of Dentistry, and other agency rules and regulations. Facilitates the daily operations of the Dental Clinic by coordinating patient care, payroll, maintaining supplies and inventory. Works closely with key staff and management team to ensure successful growth and compliance of dental operations.

Education/Experience

  • High School Diploma or equivalent
  • University/college degree is an asset
  • Minimum two year Medical/Dental front office and/or administrative management experience.

Qualifications/Skills

  • Ability to communicate effectively orally, in writing, face-to-face, and over the phone and professionally with people from diverse backgrounds and at all levels of the organizations.
  • Able to work independently when needed, while supporting the goals of the greater group.
  • Must be sensitive to cultural, religious and ethnic diversity.
  • Excellent organization skills.
  • Ability to organize and prioritize workload in order to meet established schedules, timelines, or deadlines.

About the Position          

Provide physician support services, responsible for administrative as well as clinical tasks, such as maintaining patient records, preparing patients and rooms for examination, and assisting physicians with exams. This position is accountable for performing patient care activities associated with the needs and comfort of office patients, assisting members of the office team, and maintaining a clean, safe environment.

Qualifications

  • High School Diploma or equivalent
  • Minimum one-year experience working within a family practice healthcare setting is preferable.
  • A Medical Assistant Certification program from an accredited technical college or state training program is preferred.
  • BLS certification

Knowledge, Skills & Abilities

  • Writing and communication skills
  • Knowledge of computer and relevant software applications
  • Strong customer service skills
  • Ability to multi-task efficiently
  • Critical thinking skills
  • Teamwork, initiative, and adaptability

Job description

The Practice Manager at Mountain Community Health will be responsible for overseeing and coordinating the day-to-day operations with Providers, key staff and Management Team to ensure successful growth, excellent service and compliance of health center.

Responsibilities include management and support of medical/dental front office and billing staff. Including but not limited to payroll, in-house billing, credentialing, budgeting, and financial reports. Ensures compliance with regulatory requirements and departmental policies/procedures, and policy development. Consistently support the practice’s mission and inspire others’ commitment to the practice’s mission.

Qualifications:

  • Bachelor’s degree in healthcare or business Administration
  • 3-5 years’ experience in healthcare that includes practice management, project management, finance, billing, or compliance.
  • FQHC experience/knowledge preferred.

Knowledge, Skills & Abilities:

  • Knowledge and experience in healthcare A/R, billing, and debt collections.
  • Experience working with all types of third-party payers (Medicaid, Medicare, managed care, and commercial payers)
  • Excellent computer skills including electronic medical record (EMR) and Microsoft Office suite.
  • Effective communication skills
  • Proven ability to build, lead and manage teams.
  • Demonstrated financial skills including budget, budget variance analysis, and action plans.
  • Ability to work with many diverse people.

Please send your resume and cover letter to HR@mchvt.org. The Human Resources Department will contact applicants who have been chosen to continue through the selection process.

Employment Application